Terms of Use

Please read these terms carefully before using KONTACT

Effective Date: May 2026 | Website: kontact.org.in

1. About Kontact

Kontact is a digital platform that helps customers discover skilled local professionals and helps professionals showcase their skills, services, portfolios, and experience.

Kontact acts as a technology platform for discovery, lead management, and communication.

Kontact does not directly employ service providers unless explicitly stated.

2. Eligibility

By using Kontact, you confirm that:

  • You are at least 18 years old
  • The information you provide is accurate
  • You will use the platform lawfully

3. Professional Accounts

Professionals using Kontact agree to:

  • Provide accurate profile information
  • Upload genuine photos, videos, portfolios, and certifications
  • Deliver services professionally
  • Maintain respectful communication
  • Follow applicable laws

Kontact may remove misleading, fake, or inappropriate profiles.

4. Customer Usage

Customers agree to:

  • Submit genuine service requests
  • Provide accurate details
  • Treat professionals respectfully
  • Avoid spam, abuse, or fraudulent requests

5. Leads & Communication

Kontact may receive, review, route, or manage customer inquiries before connecting professionals.

Communication may happen through:

  • Phone calls
  • Email
  • WhatsApp
  • Other approved communication channels

Kontact may monitor communication where permitted by law for quality and support purposes.

6. Ratings & Reviews

Users may submit ratings and reviews based on genuine experiences.

Kontact reserves the right to remove:

  • Fake reviews
  • Abusive content
  • Misleading feedback
  • Promotional spam

7. Content Ownership

Professionals retain ownership of their uploaded content.

By uploading content, you grant Kontact a non-exclusive license to:

  • Display
  • Promote
  • Share
  • Market

your content across Kontact's website, app, and official marketing channels.

8. Payments

Payments between customers and professionals may occur directly unless otherwise stated.

If Kontact introduces platform payments in future, additional payment terms may apply.

9. Account Suspension

Kontact may suspend or remove accounts for:

  • Fake identities
  • Fraud
  • Misuse
  • Harassment
  • Policy violations

10. Limitation of Liability

Kontact acts as a platform connecting independent users.

Kontact is not responsible for:

  • Service quality disputes
  • Delays
  • Property damage
  • Payment disputes
  • Personal disagreements

except where required by law.

11. Changes to Terms

Kontact may update these terms periodically.

Continued use means acceptance of updated terms.

12. Contact

Email: info@kontact.org.in

Website: kontact.org.in

Phone: +91 9100099089